Solution includes a dedicated User Panel for the Customers allowing seamless ordering system
Let users to access their account or log seamlessly using their email, phone number, or social media accounts.
Enable users to manage their personal information, delivery addresses, payment methods, and preferences.
Users can place delivery orders by selecting items from menus or entering specific items they want to be delivered.
Provide real-time updates on the status of their orders, including order confirmation, preparation, dispatch, and estimated delivery time.
Allow users to track the delivery process in real-time, including the location of the delivery person and estimated arrival time.
Integrate various payment options such as credit/debit cards, digital wallets (e.g., PayPal, Apple Pay, Google Pay), or cash on delivery.
Users can view the history of past orders for reference, reorder, or leave feedback.
Allow users to rate their delivery experience and leave reviews for both the delivery service and individual delivery persons.
Users can avail promotions, discounts and other available offers on their favorite items or purchases.
Users receive real time push notifications regarding order status updates, promotions, or any relevant information.
Allow users to save their favorite items, restaurants, or stores for quick access during future orders portion sizes.
Provide options for users to customize their orders, such as specifying dietary preferences, adding special instructions, or choosing.
Offer support for multiple languages to cater to users from diverse linguistic backgrounds.
Implement a referral system where users can refer friends and earn rewards or discounts on their next order.
Users can schedule deliveries for a specific date and time according to their convenience.
Utilize GPS to detect the user's location and suggest nearby restaurants/stores or provide accurate delivery tracking.
Enable users to cancel or modify their orders within a specified timeframe before delivery.
Enable users to cancel or modify their orders within a specified timeframe before delivery.
Allow users to earn loyalty points or rewards for every order placed through the app, encouraging repeat business.
Ensure the app is accessible to users with disabilities by implementing features such as screen readers, voice commands, and high contrast modes.
Customers have the convenience of utilizing search filters such as tags, price, distance, and time, facilitating effortless navigation through the stores they seek
It contains comprehensive information regarding orders, customer profiles, store specifics, and payment gateways.
Customers have the flexibility to modify their delivery address prior to placing an order, either by inputting the new address manually or selecting it directly from the map interface.
Customers have the option to include tips for the delivery personnel while placing their order, according to their preferences.
Customers have the ability to reset their passwords using either their email address or phone number.
Customers can save favorite addresses and can access that list from any device with the same credentials.
To address delivery inquiries or resolve any malfunctions, customers can utilize the chat feature to communicate directly with drivers or the support team.
While placing an order, customers have the option to include a delivery note for the address where the order will be delivered.
Customers have the ability to browse through delivery store reviews before making a selection, enabling them to analyze and choose the best option for their order.
During registration, customers can input a referral code, and upon registration, they receive a unique referral code to share with others on the platform.